SignalSynk is an institutional-grade, non-custodial automated trade execution platform. We provide the infrastructure that bridges the gap between your custom-built trading algorithms and your brokerage account.

Not at all. SignalSynk is designed for seamless deployment. While you can connect advanced, custom-built algorithms, our platform is built to execute strategies out-of-the-box without requiring you to write a single line of code.

No. SignalSynk is strictly an execution technology provider. We route your algorithm's signals to the brokerage of your choice.

We offer transparent, flat-fee monthly subscriptions starting at $49.99/mo for our Standard Plan. There are absolutely no hidden management fees or volume-based commissions.

A connection slot refers to a single, active link between one trading algorithm and one brokerage account (Live or Paper). If you want to run three different algorithms simultaneously, you will need three connection slots.

Yes, the platform can be accessed from your phone and is fully responsive, allowing you to monitor performance, pause algorithms, and manage connections from any mobile device.

No. SignalSynk is entirely cloud-based. Once your algorithm is deployed and connected, it runs 24/7 on our secure servers.

Once your algorithm is ready, you simply deploy it, connect your brokerage securely and click "connect algorithm". Deploying your strategy on SignalSynk takes only a matter of seconds, as does the actual connection process.

You can seamlessly adjust your subscription tier at any time directly from the settings section of the platform.

No. SignalSynk operates on a month-to-month basis. You can cancel your subscription at any time with a single click.

We currently support a wide array of US regulated brokerages. For the full list, visit https://signalsynk.com/brokerages

We use OAuth for the connection process with your brokerage account and the platform. This establishes a secure pipeline for trade execution.

Absolutely. SignalSynk will never ask for your actual brokerage username or password. We only use OAuth, which allows you to connect your brokerage account directly, without needing to give up custody of your account or funds.

No. SignalSynk is entirely non-custodial. We cannot deposit, withdraw, or transfer your funds. Our access is strictly limited to reading data and executing trades.

Yes, depending on your plan tier, you can connect multiple brokerage accounts and route different algorithms to different accounts simultaneously.

Yes. SignalSynk fully supports Paper Trading (demo) accounts, allowing you to test your algorithms in live market conditions with no real capital at risk. For a list of compatible brokerages offering paper trading, visit https://signalsynk.com/brokerages

If your brokerage experiences an outage, SignalSynk will continuously attempt to re-establish the connection. You will receive an immediate alert regarding the connection failure.

SignalSynk does not impose any minimum or maximum account size limits. Your trading size is entirely dictated by the funds available in your connected brokerage.

Never. SignalSynk charges zero commissions on your trades. You are only responsible for whatever standard fees or commissions your specific brokerage charges.

Some IRA accounts are compatible with SignalSynk. This depends on the brokerage, so visit https://signalsynk.com/brokerages for more information.

Simply head to "sync algos to brokerages", select your deployed algorithm, choose your risk level and click "connect algorithm".

Yes, if you are on our Scaling Plan or higher, you can run multiple algorithms simultaneously across one or multiple brokerage accounts. Please note that currently only 1 algorithm can be connected to a brokerage account at a time.

SignalSynk will execute the signal in under 1 second; however, actual execution and fill of the trade will depend on your connected brokerage.

Yes, you have full manual override capabilities. You can pause, stop, or restart your algorithms instantly from your dashboard.

This depends on your connected brokerage, but our infrastructure supports Equities and Options currently, with potential expansion into futures and crypto soon.

Slippage is the difference between the expected price of a trade and the price at which it actually executes. While our low-latency infrastructure sends the signals out in under 1 second, slippage is a natural market occurrence and ultimately depends largely on volatility and the fill time on the broker side.

Yes. You can manage your portfolio manually through your brokerage or the dashboard. You can also place trades from the SignalSynk dashboard if you want.

As soon as you disconnect from an algorithm on SignalSynk, the signals to close the trades are sent to your brokerage. When those orders are actually filled and positions closed will depend on your brokerage.

SignalSynk does not limit your trade volume.

It is recommended to use a dedicated brokerage account when using SignalSynk. There is a built-in safety mechanism where SignalSynk will attempt to close positions that have not come from the platform. If you are manually trading or running another algorithm in conjunction on the same brokerage account, positions may be closed. If you place manual trades from within the SignalSynk platform, however, the positions will remain. For the smoothest experience, using a dedicated brokerage account with the platform is the recommended approach.

Yes. All trading involves significant financial risk. Automated systems execute exactly as programmed, meaning they can execute losing trades just as efficiently as winning ones.

Absolutely not. We provide execution infrastructure, not a magic formula. Past performance of any algorithm is never indicative of future results.

Your centralized SignalSynk dashboard provides performance metrics that update every 5 minutes, across all connected accounts.

SignalSynk operates strictly as a software provider, not a broker-dealer or financial advisor. We are non-custodial and do not provide trading advice. SignalSynk operates with all regulations and requirements in mind, but is not a registered financial investment advisor.

Each algorithm you create allows for you to decide the risk management (like stop losses and take profits). When you are creating the algorithm in Oculus Algorithms (https://app.oculusalgorithms.com) you can choose what you would like these parameters to be set up. Once your strategy is deployed into SignalSynk, you will see the default risk settings, however you can also adjust and customize these later within SignalSynk if you would like to. SignalSynk will follow whatever risk parameters you dictate.

We utilize enterprise-grade, end-to-end encryption. Your personal data is stored in secure, isolated environments that meet the highest cybersecurity standards.

If you are trading U.S. equities with an account under $25,000, you can still use SignalSynk. The system can detect if you are under the necessary threshold, and trade accordingly. For changes on the PDT rule, we recommend conducting your own research.

No. We provide the vehicle; you provide the map. We do not offer alerts, research, or recommendations of any kind.

Oculus Algorithms is a software developed by the same parent company of SignalSynk, Forefront Solutions Inc (https://forefrontsolutionsinc.com). Oculus Algorithms lets you design, build, backtest and deploy your own trading algorithm, powered by AI. SignalSynk is an execution platform that is able to actually facilitate trading. SignalSynk is the platform that users of Oculus Algorithms can use to run the strategies they have built.

You get a seamless bridge from development to deployment. Furthermore, all active Oculus plan members receive one free SignalSynk connection slot.

Your SignalSynk account will automatically recognize your active Oculus subscription when you link the two platforms via your account settings.

If the algorithm isn't behaving as you designed it, you should utilize the Oculus Algorithms support team and debugging tools: [email protected]

If the logic fired but the trade failed to route to your brokerage, reach out to SignalSynk support: [email protected]

No. Oculus AI Tokens are used exclusively on the Oculus platform for generating and backtesting strategies. SignalSynk operates on flat monthly connection fees.

Yes. The free connection slot is a perk of maintaining an active Oculus Algorithms subscription. If canceled, you will need to upgrade to a paid SignalSynk plan to keep trading.

No. Your Oculus Algorithms subscription is managed and billed securely through the Oculus platform.

Yes, deploying a strategy directly from Oculus to SignalSynk is the most cost-effective way to use the platform.

We securely process all major credit cards (Visa, Mastercard, American Express, Discover) as well as alternative methods like Klarna through our payment partner, Stripe. We also allow for direct bank payment.

Yes. SignalSynk does not store your credit card data. All payments are securely processed by Stripe.

Because of the digital nature of our infrastructure, we do not generally offer refunds for partial months. Please review our full Refund Policy for specific edge cases.

You can reach our dedicated team via the "Support" tab in your dashboard, or by emailing [email protected].

Our infrastructure is monitored 24/7, and our technical support team is available Monday through Friday, 9:00 AM to 6:00 PM EST.

Yes, a detailed receipt and invoice will be automatically emailed to you at the start of each billing cycle.

We will notify you immediately and attempt to process the payment again over a 3-day grace period. If it fails completely, your automated execution will be temporarily paused.

Currently, we do not offer a pause feature. However, since we are month-to-month, you can cancel and seamlessly resubscribe whenever you are ready.

At this time, we only accept fiat payments via Stripe for subscription plans.

This could be due to insufficient funds in your brokerage, exposure already reached due to open trades, or the algorithm’s conditions not being met in the market. Check your connection status on the dashboard. If you believe there is a bigger issue you can contact your brokerage or email [email protected].

In the "Trades" section of the platform, you can download a CSV of your trade history.

We appreciate the feedback! You can submit bug reports directly through the support widget in the bottom left corner of your dashboard, or by emailing us directly: [email protected].